Suna 101 – Terms & Conditions

Suna 101 is an online Sports Betting and gaming platform serving users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between Suna 101 and its users. By using the platform, you agree to be bound by all of these Terms.

These Terms & Conditions apply to the Suna 101 website, mobile application, and all related services. Suna 101 reserves the right to update these terms at any time, and your continued use of the platform following any changes constitutes your acceptance of the revised terms.

Suna 101 operates purely for entertainment purposes. Participation in betting and gaming activities on the platform is entirely voluntary and at your own risk.

To open an account with Suna 101, the following conditions must be met:

• You must be at least 18 years of age. Registration by minors is strictly prohibited.
• You must register using accurate and truthful information.
• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• The phone number and email you provide at registration must be active and belong to you personally.
• The user is solely responsible for the security of their account.

Suna 101 may request a national ID or other documents for identity verification (KYC) at any time. Failure to submit the required documents may result in a temporary or permanent account suspension. Large withdrawals may be held until verification is complete.

The following rules apply to all betting activity on Suna 101:

• Once a bet is confirmed, it cannot be changed or cancelled.
• The minimum bet amount is ৳50. Maximum bet limits vary depending on the event.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Odds in live betting can change at any moment. The odds at the time your bet is confirmed are the ones that apply.
• Placing identical bets on the same event from multiple accounts (arbitrage betting) is strictly prohibited.
• If incorrect odds are displayed due to a technical error, Suna 101 reserves the right to void the affected bets.

Suna 101 monitors all betting activity. If suspicious betting patterns, match fixing, or any form of fraudulent activity is detected, the account in question will be suspended immediately and all winnings may be forfeited.

The following rules apply to all deposits and withdrawals on Suna 101:

• Deposits can be made via bKash, Nagad, and Rocket. The minimum deposit is ৳200.
• The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 15 minutes to 24 hours.
• Withdrawals can only be made to the same mobile banking number used for the deposit.
• Large withdrawals may be held until identity verification is complete.
• If a transaction is suspected to be fraudulent, Suna 101 may place a hold on any pending withdrawal.
• No additional charges are applied on deposits, though your mobile banking provider's own fees may apply.

If a deposit fails or funds are deducted but not credited to your account, contact our support team within 24 hours. Keep a screenshot of the transaction as proof.

Suna 101 regularly offers a variety of bonuses and promotions. Each bonus has its own terms, which are stated alongside the offer. However, the following general rules apply to all bonuses:

• The welcome bonus is available to first-time registrants only and can be claimed once per person.
• Bonus funds cannot be withdrawn directly. The applicable wagering requirements must be met first.
• Multiple bonuses cannot be used simultaneously unless explicitly stated.
• Any winnings from bets placed with bonus funds will remain in your bonus balance until the wagering requirement is fully met.
• Suna 101 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• If bonus abuse is detected, the bonus and any associated winnings will be forfeited.

Suna 101 places responsible gaming at the top of its priorities. We believe betting is a form of entertainment and should never be a source of financial hardship.

• Members can set their own daily, weekly, or monthly deposit limits.
• The self-exclusion option allows you to temporarily deactivate your account for a set period.
• You can take a break of 24 hours to 30 days by selecting a cooling-off period.
• If signs of betting addiction are detected, Suna 101 will proactively send a warning alert.

If you're experiencing betting-related issues, contact our Responsible Gaming page for detailed support.

Suna 101 takes the protection of your personal information very seriously. Details provided at registration are used solely for account management, payment processing, and legal compliance.

• Your information will not be sold or shared with any third party.
• All data is secured with SSL encryption.
• We may be required to disclose information when legally obligated or directed by government authorities.

For more details, visit our Privacy Policy page for details.

Suna 101 reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Registering with false or incorrect information.
• Operating multiple accounts.
• If bonus abuse or fraudulent activity is carried out.
• Engaging in arbitrage betting or automated betting via software.
• Being underage or allowing a minor to play.
• Involvement in money laundering or any illegal activity.

Users may also request account closure at any time. Any remaining balance will be refunded in accordance with our standard policy.

If you have a dispute regarding a betting outcome or transaction, please follow the process below:

• Notify the support team in writing within 72 hours of the incident.
• Include relevant screenshots and supporting information with your complaint.
• Suna 101 will investigate and issue a decision within a maximum of 5 business days.
• All decisions made by Suna 101 are considered final.

Suna 101 reserves the right to update these terms and conditions at any time. For significant changes, a notification will be sent to your registered phone number or email. Continued use of the platform after any update constitutes your acceptance of the revised terms.

The latest update will always be published on this page. We recommend checking back regularly.